Of 11bet app Terms and Conditions – Get all the information you need in plain, simple Bangla.

11bet app (referred to herein as the "Platform," "we," or "Service") is an online gaming service operated through the website https://11betapp.vu. These Terms and Conditions constitute a legally binding agreement between you and 11bet app.

11bet app reserves the right to amend these Terms and Conditions at any time. Any changes will be announced on the website and the effective date will be updated accordingly. Your continued use of the service will be taken as acceptance of the revised terms.

11bet app is a service provided purely for entertainment purposes. We make no guarantee of income and offer no promise of earnings from gambling.

The following requirements must be met to open an account at 11bet app:

• Applicants must be at least 18 years of age.
• You must provide complete, accurate, and truthful information during registration.
• Each individual may operate one account only.
• Opening multiple accounts on the same device, IP address, or payment method is strictly prohibited.
• Users must manage their own accounts and may not allow anyone else to use them.

After registration, you must complete the identity verification (KYC) process, which may require submitting a copy of your national ID or passport. Withdrawals may be restricted until verification is complete.

11bet app reserves the right to accept or reject any registration application without providing a reason.

The following rules apply to all deposits and withdrawals at 11bet app:

• Deposits are typically credited to your account instantly.
• Full KYC verification is required before a withdrawal can be processed.
• Withdrawal processing typically takes between 1 and 24 hours.
• Withdrawals must be made using the same method used for the original deposit.
• Minimum and maximum deposit/withdrawal limits apply and may change from time to time.
• Withdrawals may be restricted while an active bonus is in progress.

11bet app reserves the right to place withdrawals on hold pending verification in cases of suspicious transactions. In compliance with anti-money laundering laws, 11bet app is obligated to report relevant information to the appropriate authorities when required.

All bonus offers at 11bet app are subject to their own terms and conditions, which are specified in each offer's details. General bonus terms are outlined below:

• Wagering Requirement: A required wagering amount must be met before withdrawing a bonus — typically 15–30 times the bonus amount.
• Duration: Once a bonus is activated, the wagering requirements must be completed within the specified time period.
• Eligible Games: Not all games contribute equally to bonus wagering. Contribution rates may vary by game.
• Maximum Bet: A maximum bet limit applies per wager while a bonus is active.
• A single bonus may not be: More than one welcome bonus cannot be activated at the same time.

Attempting to withdraw before meeting the bonus wagering requirements may result in cancellation of the bonus and any winnings derived from it. The 11bet app reserves the right to modify or cancel any bonus offer at any time.

All games on 11bet app are provided through licensed third-party providers. The outcome of every game is determined by a certified Random Number Generator (RNG).

• The rules for each game can be found within the game itself.
• If a game is interrupted due to a technical error, the round will be settled based on the last confirmed state.
• The RTP (Return to Player) rate is listed on the information page of each game.
• Any attempt to influence game outcomes is strictly prohibited.

11bet app does not interfere with game outcomes. Any complaint regarding a technical issue in a game must be reported to the Support Team within 72 hours.

The following activities are strictly prohibited on the 11bet app. If any such activity is detected, the account will be suspended immediately and the balance may be forfeited:

• Creating or operating multiple accounts.
• Using accounts in a deliberate manner to exploit the bonus system.
• Registering with false or incorrect identity documents.
• Playing with third-party funds or playing on behalf of a third party.
• Attempting to gain unauthorized access to the system through hacking, crawling, or any other technical means.
• Colluding secretly with other players during gameplay (Collusion).
• Using automated software or bots to play.

11bet app reserves the right to suspend or permanently close an account under the following circumstances:

• Breaching any clause of these Terms and Conditions.
• Providing false information during KYC verification.
• In cases of suspected money laundering.
• If fraudulent activity is detected.
• For accounts that have been inactive for an extended period (12 months or more).

You may request to close your account at any time. In such cases, the verified balance remaining in your account will be refunded.

For inactive accounts, a maintenance fee may apply in accordance with the inactivity policy.

11bet app is deeply committed to responsible gaming. We want all our players to enjoy gaming in a healthy and controlled manner. To support this, 11bet app provides the following features:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Limit: The ability to set how long you play within a single session.
• Loss Limit: Setting a cap on the maximum amount you can lose.
• Cooling-Off Period: Option to take a break ranging from 24 hours to 6 weeks.
• Self-Exclusion: Option to permanently exclude yourself from the platform.

If you notice any signs of gaming addiction, please contact the Support Team or visit the Responsible Gaming page.

11bet app takes the privacy of your personal information very seriously. Full details on how your data is collected, stored, and used can be found in our Privacy Policy.

We do not sell your information to third parties. Data may be shared where required by law or for fraud investigation purposes.

11bet app stores all sensitive data using 256-bit SSL/TLS encryption.

If you have a dispute or complaint with 11bet app, please contact the Support Team in the first instance. Most issues are resolved within 24–48 hours.

• Complaints must be submitted within 30 days of the incident.
• In disputes relating to game outcomes, the provider's logs shall serve as the definitive evidence.
• The decision of 11bet app shall be considered final and binding.

If you have any questions regarding these Terms and Conditions, you may reach the Support Team via live chat or email.